Muaaz Alsaour
business management consultant
A results-driven consultant specialized in business process management, project execution, and policy development. I help organizations streamline operations, enhance performance, and build scalable structures across diverse sectors.
Educational background
Bachelor of Industrial Engineering – 2021
During my undergraduate studies, I developed a solid foundation in systems optimization, production planning, supply chain management, and quality control. My academic journey focused on applying engineering principles to improve organizational efficiency and operational performance across various industries.
Master of Business Administration (MBA) – Ongoing
A postgraduate program focused on developing advanced knowledge and skills in strategic management, leadership, and operational efficiency. The curriculum covers key areas such as business planning, decision-making, organizational behavior, and performance improvement across various industries.
Experience
Education Center Coordinator (Jan 2019 – Feb 2022):
Handled educational content, digital communication, course coordination, and day-to-day management of a small language and science center, both on-site and online.
Business analyst (Feb 2022 – May 2023):
Proficient in supporting diverse clientele across industries in streamlining their business operations by meticulously documenting and modeling processes on various platforms such as BIC, ARIS, and Visio.
Business Process Consultant (May 2023 – Present):
As a consultant, I specialize in methodically documenting business process, develop policies and customer journey and conducting workshops to improve processes. Additionally, I excel in restructuring business process structure and delivering comprehensive training in the realm of business process.
Some Past Consulting Engagements:
I’ve had the opportunity to provide consulting services to over 10 government and private entities, delivering high-impact projects in business process management, institutional excellence, and strategic framework development. This includes enhancing and structuring value chains, documenting more than 500 business processes through 150+ facilitated workshops with 70+ stakeholder groups, and modeling over 600 processes using ARIS, BIC, and Visio. I’ve also designed risk registers, KPIs, and authority matrices for 400+ processes, delivered tailored training sessions on BPM systems, and contributed to national-level initiatives involving composite indicators and comprehensive current-state analysis.
Professionalism
Professional Certifications:
PMP (Project Management Professional)
BPT-PS business process management
The effective facilitator
Professional Process Documentation
BPM Advanced
Languages:
English (IELTS 6.0)
Arabic (Native Language)
Turkish (C1)
Computer programs:
ARIS
MS Project
MS Visio
MS Office
IBM SPSS Modeler
SQL
BIC
Arena
Proficiency
Skills:
Planning the organization's resources and improving operations.
Teamwork and Communication skills.
Continuous learning and Logical Thinking.
Analytical ability and Mathematical ability.
Work under pressure.
Problem Solving.
Preparing content and training.
Areas of expertise:
Analyzing data and writing reports.
Business process documentation and modeling on different platforms (Aris, Visio, BIC).
Business process development and management.
Building a business process structure.
Policy building and development.
project management.
Contact
I'm Muaaz — always open to meaningful connections, collaborations, and new opportunities.
Feel free to reach out for any potential partnership or project.